FAQS

Frequently Asked Questions (FAQ)
Do you offer free shipping?
Yes, we offer free standard shipping for all orders over $300. For orders under that amount, a shipping fee will apply at checkout.
Where do you ship from?
All orders are shipped from our primary fulfillment center. Shipping times may vary depending on your location.
Can I edit my shipping address after placing an order?
If your order hasn’t been processed, we may be able to update the address. Contact us as soon as possible for assistance.
How do I create an account?
You can create an account by clicking the “Sign Up” or “Create Account” button on our homepage. It only takes a minute and allows you to track orders easily.
Do you charge sales tax?
Sales tax may be applied depending on your shipping address and local tax regulations.
Are gift cards available?
Yes, we offer digital gift cards in various denominations. They are delivered via email and never expire.
How do I redeem a promo code?
You can enter your promo code during checkout in the field labeled “Discount Code.” Only one promo code can be used per order.